Reviews

REVIEWS

See what our clients have to say about Quality PM.

01:21 22 Feb 23

We cannot say enough positive things about Quality PM and the design and construction of our new house. Gregg and his staff went above and beyond to produce a project that is everything we had hoped for. It was a long process that started as a possible remodel of our then-current house. But after working with Gregg, we decided the best option to achieve our objectives was to build new on a lot that we already owned. Gregg introduced us to an architect, Tim Wade (Verdant Architecture) and the design process began. Gregg and Tim worked collaboratively with us to design the house of our dreams. A bit later in the process, Gregg introduced us to Dawn and Terry Zarillo (Zarillo Custom Designed Kitchens) with whom we worked closely to design our kitchen and all other built-in cabinetry throughout the house. The entire process was creative and rewarding as a result of the close interaction between Gregg, Tim, Dawn and us. During the construction process, Gregg constantly worked with us to optimize the finishing features. He also did a great job of selecting top-notch subcontractors – we were very pleased with all of them. We also want to acknowledge Gregg’s staff – Bob (a remarkably talented craftsman), Charlie, Wayne, John, Julie, Nicole and Tina. They were all a pleasure to work with.Strengths: attention to detail, careful planning & scheduling, hands-on approach, collaborative team approach

Howard Zwickel

03:19 07 Jul 22

Quality PM did excellent work remodeling the bathroom in our master bedroom and doing some other remodeling projects in our house. Gregg Biche has put together an outstanding and extremely talented group of people with considerable expertise in home remodeling. We received prompt and first-rate service from the beginning of the project when we met with Gregg and Nicole who put together the design for the project, to the wonderful people who manage the office and handle billing (Julie, General Manager and Tina), and finally, to the team responsible for the remodeling. With respect to the remodeling team, we could not have been more pleased with the work done by Bob, John, Charlie and Wayne. They are consummate professionals who made sure that all of the work was done according to design, the quality of the work was what you would expect from a top-notch company, and the work was done according to schedule. Thank you again to Gregg and the entire Quality PM team for a wonderful home remodeling project.

jeffrey armon

02:24 09 Aug 21

We chose Quality PM to do a kitchen remodel 6 years after our initial experience when Greg’s team painted and did a variety of improvements to our new home. We were so impressed we knew that they would do a great job on the kitchen.Greg prepared a 5 week plan to enlarge the space, upgrade electrical and plumbing, install a new window and floor and repaint most of the house. We were so impressed that the entire project was completed on time and looked even better than we had expected. All of the workers were courteous and professional and highly skilled. The site was fully cleaned each night and we were even loaned a microwave to reduce the disruption to the temporary loss of our cooking space. Greg also referred us to excellent staff for our materials.To sum up, we are thrilled with how our kitchen looks and how it has improved the entire house. We would strongly recommend Quality PM for any home improvement project.

barbara jager

15:06 30 Apr 20

I can't say enough good things about Quality PM, Inc. From the very beginning, we felt we were in good hands. Gregg heard us on the consultation and estimate for our complete master bath renovation and had some great suggestions. The work went exactly as scheduled and the expertise of John and Paul revealed itself in a beautiful bathroom with all the details attended to. Even when there were a few changes, they rolled with it and were very accommodating.Great company and I would call them again!

Randi Imbriaco

20:58 31 Oct 19

We had a deck added onto the back of the house and a kitchen remodel where the wall between the dining room and the kitchen was removed. We absolutely love the space and Jake really loves the deck. It was our first time experiencing a remodel, and the Quality PM team made us feel at ease. They were on time, meticulous, always in communication, willing to listen/make suggestions, conscientious of the space and cleanliness. It is a really high standard they have set, and I would highly recommend them.

KENNETH S.

Quality PM completely transformed the first floor of my house. It is literally unbelievable what they did. It is an entirely new living space. We are thrilled with the outcome. Their design ideas were so helpful and reassuring and the results prove it. Their team of contractors are all very professional and responsive. Wouldn’t use anyone else for this type of work.

ALLISON G.

We hired Quality PM for our major bathroom renovation and we couldn’t have been happier. Every step of the process was made easier because of the great communication and knowledge of what goes into doing a renovation. Gregg has a great eye for detail and helped us find the perfect layout and what would work best for our space. The contractors showed up when they were supposed to and cleaned up when they were finished for the day. Major renovations can be overwhelming, but with the right contractor a lot of the stress can be eliminated. I highly recommend Gregg and his team, you won’t be disappointed!

MICHAELA P.

Quality PM exceeded our expectations in renovating our kitchen. The project consisted of knocking out an existing wall and extended the kitchen into our family room, sheetrocking, installation of new floors, cabinets, countertops, and appliances. Their attention to detail and ability to tie in rooms that did not previously go together to create a cohesive floor plan aesthetically and otherwise is not something you are able to find in any contractor and the reason we are so glad we went with them. During the planning stages, they offered up ideas that we would not have thought of on our own which we really appreciated as well. Overall, we could not have asked for a better job and would definitely use them for future projects and recommend to others.

SAMANTHA S.

Quality PM was recommended to us by friends in the neighborhood, who had, had a great experience with the company during their kitchen remodel. We have been equally impressed with their commitment to our kitchen renovation and look forward to working with them again on future projects. Gregg Biche and his team are conscientious, thorough and total professionals. We were updated on a daily basis as to next steps and overall schedule. Their work is beautiful and very detail oriented. They have an excellent team relationship and all the trades we met during the project, enjoy working with Gregg and his company. We love our new kitchen and can’t wait to work with them again next year.

MARY ELLEN & JERRY D.

The team at Quality PM were wonderful. Gregg Biche heads the company. He was engaging, thoughtful, and responsive from the start. He has an incredibly professional staff who are very capable craftsmen as well as prompt and courteous. There’s also a network of vendors that he has vetted for their expertise and reliability.. Everything they did was done well and in a timely manner. Their estimate/cost was accurate and reasonable. They made every effort to be sure we were totally satisfied and we are!

BILL M.

Very professional. Went over the project in detail. Staff very neat, courteous. Explained everything that was being done. Gave suggestions.

BETH

This was our first experience building a new home from scratch, and Gregg and Quality PM were such a pleasure to work with. From design conception all the way through to our finished home, Gregg and his team have made this process run very smoothly. We lived 5 hours away during the construction, so a lot of things had to be handled from afar, but Gregg always went above and beyond to keep us informed on progress with pictures and phone calls. He was very responsive to our questions and ideas. His dedication and attention to detail is evident in every aspect of our new home. If you are looking for someone whom you can trust with your project, and will deliver your final product that far exceeds your expectations, then you need to work with Gregg and Quality PM. We are beyond thrilled that we did!

LYNN W.

Excellent workmanship, very knowledgeable ,reliable, responsive, friendly and very fair. ON TIME!! Great experience working with Quality PM, no hassle or worries.

ALBERT C.

Right from the beginning their knowledge and expertise helped put our minds at ease. When we showed the initial plans Greg recommended other options, options that we are so glad we did. Using Transcend windows on our Bedroom wall. This was perfect for our dressers. It really made setting up the room much better. Raising our fireplace 20 inches so we can see it while in bed. Would have never considered that and we are so glad we did.
Their knowledge was incredible and so was their recommendations for Pluming , Heating , and Electrical contractors. Local people that we run into all the time. Just overall a great experience for such a huge undertaking. I highly recommend Quality PM for any of your construction needs.

BUZZ & CHERYL L.

Gregg and his crew have done several projects for us for over a decade. The first project was a re-model of a summer camp on Lake George. Everything was completed on time and under budget. Next we hired Quality PM to tear down a 3-season 2 bedroom cottage and replace it with a year-round four bedroom, 2 1/2 bath two-story home. The project began in October and was completed in its entirety by May 15 (including having the CO in hand). The next project involved enlarging a 3-season residence by more than 50%. Quality PM’s skill in retaining the charm of the original structure yet upgrading and modernizing the house was spectacular. Again, everything was done on time and on budget. In 2011 we decided to enlarge the first small cottage that Gregg re-modeled. He transformed that cottage into a 3-bedroom , 2-bath home by doubling the square footage, adding a living room/dining area and a brand new kitchen. In 2015, Gregg and his crew re-modeled a 1-bedroom, 1-bath cottage for us (approximately 900 sq ft) and transformed it into a 3-bedroom, 1-bath year-round home complete with knotty pine ceilings, laminate floors and a brand new kitchen complete with appliances. That project was also on time and within budget. Finally, Quality PM constructed a detached two-car garage to the previously mentioned property. Needless to say, we highly recommend Quality PM and have done so to several of our friends and acquaintances who echo our praises of the quality of work done by Quality PM. We have no qualms recommending Quality PM as we hold Gregg and his employees in the highest regard.

CARLA S.

Gregg and his team are hard working, professional and do exceptional work. They followed through our design plan on time and on budget. I found Gregg to be an excellent problem solver who always returned phone calls and showed up on time. I would absolutely recommend him to anyone for any size job.

JILL G.

Excellent work, done by a great team. Stayed on schedule – the only delay was not their fault. They helped with some decision making when I needed it. All of the people involved were very respectful that they were actually working in someone’s home. This was my second sizable project with them, and I am currently trying to schedule several more small projects. I highly recommend Quality PM, Inc.